Terms of use

Last updated: March 19, 2026

1. Scope and Provider

These Terms and Conditions (“Terms”) govern the use of the SaaS platform wyrd.io (the “Platform”). The provider is wyrd.io AG, Zwinglistrasse 3, 9000 St. Gallen, Switzerland (hereinafter “wyrd”).

2. Subject Matter and Description of Services

wyrd provides a software-based solution for leadership and employee development, including feedback tools, goal setting, assessments, and related features.

The Platform is intended as a support tool and does not replace human judgment or leadership decisions.

wyrd provides its services in line with the current state of technology. Continuous availability or error-free operation cannot be guaranteed. Maintenance work will, where possible, be carried out outside core business hours and announced in advance.

3. User Types and Contract Formation

Two types of users are distinguished:

  • Direct Users: Users who register independently. The contract is concluded upon completion of registration and confirmation by wyrd.
  • Corporate Users: Users who access the Platform through their employer (B2B customer). In this case, the agreement between wyrd and the employer takes precedence over these Terms. These Terms apply additionally as an Acceptable Use Policy.

4. Subscriptions and Payment Terms

Pricing and subscription periods depend on the selected plan (monthly or yearly). Payments are processed via Stripe.

Subscriptions renew automatically unless cancelled before the end of the current billing period in the account settings.

  • Termination by the user: at any time, effective at the end of the current billing period via account settings
  • Suspension or termination by wyrd: in case of a material breach of these Terms (in particular Section 5), accounts may be suspended or terminated with immediate effect for good cause
  • Effect of termination: access to the Platform will be suspended; data handling follows the Privacy Policy


5. Acceptable Use Policy

The Platform must be used in compliance with applicable law. In particular, the following is prohibited:

6. Limitation of Liability

  • Misuse: uploading malicious software, bypassing security measures, or automated data extraction (scraping)
  • Content: entering discriminatory, offensive, or unlawful content
  • Security: sharing account credentials; each account is intended for use by a single individual
  • Reverse engineering: decompiling or attempting to copy the underlying software logic

wyrd is liable for slight negligence only in case of a breach of essential contractual obligations. In such cases, liability is limited to the foreseeable, typical damage.

wyrd assumes no liability for the accuracy of user-provided content or for decisions made based on such content.

7. Intellectual Property Rights

The Platform and all related content (including software, designs, and trademarks) are the property of wyrd.io AG.

Users are granted a non-exclusive, limited, and non-transferable right to use the Platform for the duration of the contract.

8. Links to Third-Party Websites

The Platform may contain links to external websites. wyrd has no control over and assumes no responsibility for their content.

9. Changes to the Terms

Changes to these Terms will be communicated via email or upon login. If no objection is raised within 30 days, the changes are deemed accepted. In case of objection, wyrd reserves the right to terminate the contract.

10. Final Provisions

These Terms are governed by Swiss law.

Jurisdiction: For B2B customers, the place of jurisdiction is St. Gallen, Switzerland. For B2C customers (consumers), mandatory statutory places of jurisdiction at the consumer’s place of residence remain unaffected.